Managed integration hosting on Azure: Nowhere to run it? I will run it for you

If your school has no servers or cloud team to host an integration, I host and maintain it on Microsoft Azure. Your cloud or mine, with the same monitoring and the same evidence.

The problem

A vendor or partner will often expect a school to run “a small cloud service” to connect their product to the student system. For a college with a two-person IT office, or none, that is a real obstacle. There is no server to put it on, nobody to watch it, and nobody whose job it is when it stops the week before a term start.

Two ways to do it

In your Azure subscription. If you have Azure, or are willing to open a subscription, I build and manage the integration there. You own the environment, the data and the bill. I have the access you grant me, and you can withdraw it.

In a dedicated environment I run for you. If you would rather not own any cloud at all, I host the integration in an Azure environment set aside for your school alone. It is isolated from every other client, and the agreement between us says what data it may hold and how it is protected.

Either way the design is the same, and so is the exit: everything is built so that it can be handed to your own team later.

What is included

  • Serverless by default. Functions that run when there is work to do. No servers to patch and little to pay for when it is quiet.
  • Secrets kept properly. Credentials live in a vault, not in code or configuration files.
  • Monitoring. Every message is logged, and a failure alerts a person. You get a short health note each month.
  • Support hours in writing. Alerts come to me. How quickly I respond, and during which hours, is set out in our agreement before launch, so you know what to expect before you need it.
  • Least access. The integration can reach only the systems it needs, with only the permissions it needs.
  • Data kept small. It passes records along; it does not build a second copy of your student database.

What we agree before anything goes live

Hosting student data is a responsibility, and your agreement with me has to say so. Before launch we settle what data moves, where it is stored, who can see it, and what happens if something goes wrong. The details are on the security and data handling page, and I am glad to complete your vendor security questionnaire.

Common questions

Questions people ask

We have no servers or cloud team. Can you still build us an integration?

Yes. I can host and maintain it on Microsoft Azure, in your subscription or in a dedicated environment set aside for your school. See managed integration hosting.

This answer on the questions page

You are one person. What happens if you are unavailable?

It is a fair question, and three things are built in from the start. You can take the work over: in your own subscription you are the owner, and in an environment I run the agreement gives you the right to take it over, with the steps written down. Runbooks for how it works, how to restart it and how to switch it off are delivered to you. And the code is yours, so another engineer can pick it up. See security and data handling.

This answer on the questions page

Is there support after go-live?

Yes, in a shape we agree before go-live. Often that is a monthly retainer: a block of hours for a team that needs a student-system specialist to turn to, without hiring one. For an integration I host, a flat monthly fee covers hosting and maintenance, with alerts coming to me and the response hours set out in writing. Either way the handoff means you are not dependent on me. See managed integration hosting.

This answer on the questions page

All common questions

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The full list, and the three ways an engagement can run.

Have a system that needs untangling?

Tell me what you run and where it hurts. The first call is 30 minutes, free, and you will leave with a clear next step whether or not we work together.

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